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Practice Innovations - Managing in a changing legal environment
Gray Rule
July 2018 | VOLUME 19, NUMBER 3
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Experience management systems are viewed as
a strategic and crucial piece of the client service
relationship.
Artificial Intelligence: The Debate
Between Point and Platform Solutions

Artificial Intelligence: The Debate Between Point and Platform Solutions

In this article, I summarize the technique of calculating the expected monetary loss or gain from a given alternative.

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Professional Development for Staff:
Key to Law Firm Success

Professional Development for Staff: Key to Law Firm Success

In today's business environment, law firms compete with accounting and consulting firms, legal service start-ups, and a variety of other businesses that invest in all their people equally.

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Better Business Discipline for Law Firms

Better Business Discipline for Law Firms

Where innovation investments can lead to long-term client satisfaction and hopefully higher margins, investments in establishing business discipline pay off very directly in the short-run.

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Next Generation Office Design and
Impact for Knowledge Workers

Next Generation Office Design and Impact for Knowledge Workers

This article provides the highlights and challenges of the latest co-working spaces and discusses effects on productivity and knowledge sharing.

Collaboration Will Achieve Business
Benefits for Your Law Firm

Collaboration Will Achieve Business Benefits for Your Law Firm

A firm's culture, its brand, and its way of being all reflect positively to talent and clients when the environment is a top-down, collaborative one. This article provides examples of collaborative efforts./p>

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