My name is Susan Cleary. My role as director of library services is everything from purchasing to training to actual research.
My favorite part of my job is training the first year and summer associates. It's a great opportunity to introduce our library to the associates.
As librarians, it's our job to look at every product and I can tell you … after purchasing WestlawNext, I get excited every time I get to tell another librarian about it.
Hear what Susan says about WestlawNext.
It's my role, as the library director, to move and grow with technology. The reason I got so excited about WestlawNext is that it did grow with technology.
It's definitely changing the way associates do their research. It's my job to find those game changers and when I saw WestlawNext, I thought it would definitely change the way they did their legal research.
With every product I look at, I want what will work for our attorneys and what will work for our clients. I have never looked back. As far I'm concerned, WestlawNext is the best tool I could've brought in.
At the end of the day, it is about the clients and we want to make sure we give them the best research answer. It's all about doing a good job for clients in a cost-efficient way. We've been able to do that with WestlawNext.
I know that WestlawNext is a big winner with our associates.
When you're in law school, no one's holding you back. They're saying "do the search 30,000 times if you have to." But, when you become an associate, you have to pay attention to … How are you getting your answers? What's the fastest way? What's the best way? What's going to satisfy the client the most?
The reason the associates wanted WestlawNext was the fact that they could put in a simple search, get fantastic results and have that "wow" moment of having everything they need to take it from there.
The reason it gives them confidence is that they no longer have to worry about what database to pick. WestlawNext does that for them.
It's thrilling to see the look on an attorney's face that says, "wow, I got my answer, and not only did I get my answer, I have more to look at to understand the entire concept."
When I see that our associates have the confidence after using this tool, I know I've done my job.
WestlawNext is helping the library community with regards to showing off the rest of their collection.
With the secondary sources that they're seeing on the Overview page, the attorney will say "I found this cite …" and then I can say "Yes, and look at this, we not only have your cite, but we have an entire collection. …"
So I'm finding more of our print is actually being reviewed by the associates, and I bring that all back to WestlawNext.
In the library community, we are sharers. The first time I saw WestlawNext I wanted to call every library director I knew. WestlawNext is the best tool that I have brought into the firm.