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Practice Innovations - Managing in a changing legal environment
Gray Rule
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Ten years ago, clients with a legal matter had essentially two options. Send it to a traditional law firm or handle it in-house. Today, clients have many more choices. ...
Safe Travels in the Age of Digital Espionage: Protecting Your Assets on the Road

Using Big Data to Develop Client-Centric Understanding

By analyzing industry data, and synchronizing it with the firm's existing practice strengths and geographic footprint, a firm can obtain new insights into strategic business development.

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Legal Pricing Technologies

What Got Them Here Won't Get Them There: Your PD Toolkit For Helping Junior Partners Become Successful Contributors

The article describes a multifaceted approach to helping a junior partner become recognized as a leader and become the go-to person in the lawyer's field. Tools include coaching, communications training, presentation skill enhancement, using assessment tools, personal branding, and support in developing business.

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Client Data Security Audits—A Preemptive Checklist

Experience Management: Build, Buy, or Abandon?

If you have not been involved in an experience management project yet, you might wonder what is so difficult about it. It's just a database, right? Wrong. These are very complicated systems.

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Smartphones as the New 'Swiss Army Knife'

Empowering Professional Staff in a Changing Legal Environment

Sharing the financial realities of a downturn market for legal services with professional staff can empower them and bring value to the firm. Rather than shielding them, ask for their help.

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Portable to Wearable to Embedded—How Technology is Literally Becoming Part of Us

Pipeline to Success—Law Firms Finally Embracing CRM for Business Development Tracking

The main problem with CRM technology is that it's just technology. It's not a magic bullet. Lawyers shouldn't expect that purchasing a "shiny" new piece of software is going to solve all of a law firm's business development challenges. The software has to be implemented strategically, which means that firms have to focus not only on the technology itself, but also on the people that can make it or break it.

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